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Frequently asked questions




What services are covered by Arolite?

We provide a complete support package to cover all aspects

Which types of kitchen equipment does Arolite look after?

We provide support all brands of commercial equipment including Coffee machines, specialist food waste systems etc

Is there a standard warranty on kitchen equipment supplied/installed?

No as this depends on the respective manufacturer’s warranty policy

Can I place a service call out of hours?

Yes, our support desk is manned 365/7

Can I order accessories or consumables from Arolite?

Yes, we can supply everything associated with the smooth running of commercial catering equipment

Does Arolite provide out of hours/weekend breakdown cover?

Yes, the engineers prioritise repairs to equipment resulting in trading and H&S issues for all of our contract clients

Does Arolite offer nationwide service?

Yes, all areas of the UK including Northern Ireland

Is there an online portal to view my calls?

Yes, this is available on our website for our clients to check the status of your calls.